Preprogen collects information from our website users, subscribers, and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers. Your privacy is of great concern to us at Preprogen. The information we collect on this site is only used for its stated purpose. We do not sell or share any of the information we collect with any third parties. The information we collect is used in the ways listed below.
When attending our trade shows and other in-person events, participating in our customer-sponsored webcasts, using some of our websites, and signing up for certain selected services (such as free subscriptions), users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address, and phone number). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We also may collect demographic information (such as job title and purchasing responsibilities, company information, and professional certification). We use aggregate demographic information about our audience to improve our service, for marketing purposes and/or industry reporting purposes.
If users wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address and, occasionally, demographic information). We use this information in the same manner that we use contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.
Communications with Us
We have features where our customers can submit information to us (such as our feedback forms). Where such submissions include requests for service, support, or information, we may forward them to our agents, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.